Category Archives: Facebook

Watching Eurovision 2012? Your Instagram could be in a music video

On the eve of Eurovision 2012, Swedish hope (and bookie favorite) Loreen is turning to her fans for support. Not only for votes, but for their artistic help in making the video for her Eurovision song “Euphoria”.

On her Facebook page, Loreen asks fans to take Instagram photos that illustrate some part of the lyrics to “Euphoria”. If they upload their photos to Instagram with the tag #Loreen12p, the photo enters the contest to be used in the official music video for the song.

Screenshot from Loreen’s Facebook page.

An innovative take on using Instagram for cultivating fans and collaborating with them. Go Loreen – best of luck in Eurovision. Here’s the current video, posted on YouTube by Warner Music in Sweden:

Thanks to my Swedish pal @Kullin, who first blogged about Loreen’s contest.

First picture of Sweden’s new princess first published on Facebook

Congratulations are in order! Sweden’s crown princess Victoria gave birth to a tiny princess this morning. The newborn princess is second in line to the Swedish throne.

Unsurprisingly, social media in Sweden – and the rest of the Nordics – have been abuzz with royal news all day. But perhaps more surprisingly, the picture everyone has been waiting for was first released on Facebook, not to the press.

Screenshot from the Swedish court's Facebook page.

The Swedish court posted a low-key picture of the small family on their Facebook page just before the princess Victoria, prince Daniel and their daughter (whose name has not been announced yet) left the hospital and returned to their home at Haga castle.

By nightfall, the post has received more than 5,000 comments, 23,000 likes and has been shared 3500 times.

Congratulations to the Swedish people, whose princess has certainly been born into a social media savvy royal family!

Look out for social media “Obama effect” in Finland’s presidential race

The Finnish presidential election is well under way, heading into the second and final round on February 5. This election marks an important change in Finnish politics, ending the era of social democratic presidents. The Finns are also guaranteed to see a change in leadership, as the incumbent, Tarja Halonen, has served her maximum of two terms as president. This will be the first time since 1982 the president is from another party than the Social Democratic Party.

Obama effect for Haavisto

No candidate received a majority of the votes in the first election round on January 22. Sauli Niinistö of the National Coalition Party leads the race, having received 37 % of the vote in the first round. He will face off against Pekka Haavisto of the Green League in just over a week.

This is no small feat for Haavisto, as this is the first time a Green League presidential candidate makes it into the second election round. But some Finnish commentators, researchers and social media experts are talking about Haavisto’s “Obama effect” in social media.

Winning, internet style

At the beginning of the presidential race , it seemed that frontrunner Niinistö was the best bet for new President, at least according to his Facebook and Twitter following. Finnish marketing blogger Pär Österlund did a survey of all the candidates’ social media following in early January (in Finnish). The situation then looked like this:

Comparison of candidates social media following as of Jan. 9, 2012. Graphics by Pär Österlund.

Since then, however, Haavisto seems to be kicking some serious online butt. Researcher Jarmo Rinne says to hbl.fi that Haavisto seems to be making more of an effort online than his opponent (article in Swedish). And on January 23, Haavisto’s Facebook Page surpassed the Niinistö Page in terms of followers.

Haavisto is focusing on social media as a campaign tool, as his election campaign have smaller budgets than that of his competitors, according to Balticworlds.com.

Live election social media feeds

Who wins the social media race to the Finnish presidency? We won’t know until the votes are tallied after the second election round on February 5.

In the meantime, you can follow the election through social media live here. And if you’re interested in an analysis of the different candidates’ social media use, try this blog post (in Finnish).

And we can be quite sure that this is the election when social media are put firmly on the map in Finnish politics.

Thanks are in order!

Reader, beware: I do not speak Finnish. My interpretation of the relevant blog posts has been constructed through Google Translate, and I apologize in advance for any inaccuracies. If you have info, corrections, or other input, please leave me a note in the comments section.

This blog post could never have been constructed without the help of my Finnish contacts Jari Lähdevuori and Anna Parikka. I hope I haven’t messed up your beautiful input too much. Also great thanks to Atle Syvertsen, a Norwegian journalist who has worked as communications adviser for Nordic Culture Point in Helsinki.

Facebook in Finland: State of the marketing nation

  • The marketing department owns the social media engagement
  • More admin engagement = more user engagement
  • Most companies have guidelines for their Facebook pages

These social media statistics, and others, are found in a recent survey on Facebook marketing in Finland by Hill+Knowlton and VerkostoAnatoia. The results are documented in this presentation:

You can click through the presentation on your own, there are plenty of interesting facts there. Personally, I find it interesting that the activity level on a Facebook page has no correlation to the existence of an editorial plan for the page.
Some other interesting stats on Finnish Facebook users from the presentation:
  • The activity peaks are at 10 am. and 8 pm. each day.
  • Fridays see a higher level of engagement than other days in the week.
  • While Finnish women have a higher Facebook presence than men, the guys are on Facebook, too. They are just not as chatty – if it’s not a sports matter.
  • The more effort Facebook admins put into their page, the more engagement they get in return.
The statistics are based on analysis of more than 1,000 Finnish Facebook pages and 89 survey answers (out of 286 surveys sent out).
Update: My Finnish colleague Jari Lähdevuori has shown me this great infographic, where the main results from the study are beautifully presented. Enjoy!

Disclaimer: This presentation and survey are done by Hill+Knowlton Strategies in Finland. I work at Gambit Hill+Knowlton in Oslo, and the presentation came to my attention at work. I have no other interest in this survey.

Will Denmark’s new polar bear baby become a Facebook sensation?

Denmark’s new darling is polar bear baby Siku, who was born November 22 in the Skandinavisk Dyrepark zoo. His mother didn’t have enough milk to sustain her new, super cute offspring. If he stayed with the mother, Ilka, he would surely die – so the zoo administration decided to try to raise Siku themselves.

The survival of baby Siku is now in the hands of zoo director Frank Vigh-Larsen. The tiny creature needs to be fed from a bottle eight times a day – and it is working, he has grown by almost two kilos since he was born.

“Siku” means “Ocean ice” in Greenlandic. The zoo administrators hope that, if Siku reaches maturity, he can be a part of the international breeding programme for polar bears that zoos around the world participate in. The arctic bear is an endangered species, and massive efforts are being made to ensure the future of these magnificent animals.

Being a bottle-baby of the social media age, you can of course follow Siku on Facebook. Will this become Northern Europe’s newest Facebook sensation? The cuteness factor should certainly ensure shareability. And you can enjoy more photos of Siku at the zoo homepage. He has already been a massive hit on the BBC website and on the Mirror site.

And on that note, I wish all readers of Social Media Nordic a very happy Christmas!

Angry SAAB fans flood General Motors on Facebook

Fans of Swedish car brand SAAB are turning to Facebook to vent their frustrations after the company was declared bankrupt by a Swedish court on Monday.

The SAAB fans are angry. They are resentful. And they are making themselves heard on former SAAB owner General Motors’ Facebook page.

Screeshot from the GM Facebook page

The spontaneous displays of nonaffection started yesterday, and have gotten increasingly bad. There has even been published a photo of GM chairman Daniel Akerson as Hitler. A hate group on Facebook is currently recruiting members to a boycott of General Motors.

So far, there has been little or no reaction from GM, neither on Facebook nor elsewhere. To stay updated on the emerging crisis, I suggest following Hans Kullin’s blog which seems to be pretty up-to-date on the developments (as usual).

Screenshot from the GM Facebook page

(Another hat tip to Peter Einarsson for cuing me into the situation!)

Finnish privacy dispute over Facebook Timeline

A Facebook dispute has arisen in Finland following the worldwide rollout of Facebook’s Timeline a few days ago.

Many Finnish Facebook users have complained that private messages between them and friends have been made public on their new timeline. According to national broadcasting company YLE, the messages in question date back to 2009. There have been no reports of similar issues outside of Finland.

Facebook denies that there has been a privacy issue, and states that the messages were in fact never private – instead, old discussion threads on users’ walls have been brought back to life with the Timeline feature. And these messages, supposedly, were public all along.

(Thanks to Swedish PR advisor Peter Einarsson at Eklips for sharing this story with me!)

Norwegian grocery giant caught unawares by Facebook stunt

Today is the traditional Norwegian telethon for charity, hosted by Norwegian public broadcaster NRK. This is a wonderful charitable event, of course. This year’s beneficiary is the Norwegian People’s Aid’s work against landmines and cluster bombs.

Screenshot from the REMA Facebook page Sunday evening

But for one Norwegian grocery magnate, it’s also becoming a valuable lesson in the power of social media.

The power of “like”

REMA1000, one of Norway’s dominant grocery chains,  has a Facebook page mostly dedicated to keeping employees posted on the latest from around the chain. Saturday evening, CEO Ole Robert Reitan posted a message saying that REMA would donate 100 NOK for each “like” the post received.

Luckily for REMA’s bottom line, he also posted a maximum donation amount: 500,000 NOK (approx. 88,900 USD/64,500 EUR/56,200 GBP).

Come Sunday morning, more than 30,000 people had “liked” his post, and by Sunday evening it has been liked by more than 50,000 Norwegian. That could have forced the company into giving more than 5 million NOK to the telethon. Already, tons of Facebook users are urging the company to at least donate 100 NOK per like.

The users will use you

- I thought this was a page mostly for REMA employees, so this must have spread like wildfire to far more people, mr. Reitan said to online paper Aftenposten.no.

It just proves two things:

  1. Yes, there is power in social media
  2. When using social media, you are at the mercy of the users – they are not at yours.

Facebook – the new gossips’ corner?

English translation of my column at Hardware.no, where I regularly comment on social media issues. 

Nothing spreads faster than a juicy piece of gossip. Some local politicians in eastern Norway were recently reminded of this, after it became known that a mayor in the region is being investigated for sexual abuse of a minor.

The majority of mayors in the Gudbrandsdalen region were by no means associated with the issue. The name of the one under investigation, hadn’t even been published. But then came some blog posts, and later some Facebook updates: If it was a male mayor, and he is currently absent from work… well, it just had to be either Rune Øygard in Vågå municipality (who is in fact the suspect, but that was not yet public) or Dag Eirik Pryhn in Sel municipality.

And bam! Dag Eirik Pryhn fell victim to an ancient mechanism of society: We just love discussing other people. Gossiping, if you will. There’s nothing new about this, except for the speed at which rumors are spread, and how public they get.

Do you really “like” this?

Something happens in your society. Somebody searches on Google, or asks around the neighborhood. Some piece of information indicates who may be involved. The suspicion is published on a blog, a Facebook profile, a newspaper comments section, or as a Tweet. And then it spreads: The average Norwegian Facebook user has 230 “friends”. When we click the “like this” button, it goes a bit further than to the next door neighbor.

Good, old-fashioned gossiping over the garden fence isn’t dead, by no means. It has simply sprouted an online offspring. It’s a question of extreme distribution.

This is most commonly associated with criminal investigations. Rumors about who the suspect might be – maybe, possibly, imaginably – start spreading. Like they did after the terror attacks in Oslo on July 22; Anders Behring Breivik’s name was passed around on Twitter and Facebook hours before police officials had confirmed the identity of the accused or any official media had published the name.

But online gossip-mongering is a problem also in less criminal cases: Private pictures go AWOL, some kid’s party gets invaded, a teenage girl’s reputation is ruined by abuse of the school’s chat rooms.

All about distribution

We have always gossiped. We will always gossip. And gossip has always had really bad consequences for those affected.

However, two factors makes the problem greater than ever:

  1. Google’s immense library of all kinds of information
  2. The incredible distributional power of social media

While working on this column, I got a lot of great advice from my Facebook friends. Several of them believe that we actually behave better online than in the physical world, since we have begun to realize that all the stuff we post, is public. And noone wants to be seen as a bully.

This is probably true – as long as rumors concern someone we know, it’s a bit safer to pass them on in private messages or across a kitchen table. But all the rumors circulating about those we don’t know, spread faster and wider than ever. Distributing a rumor worded by someone else, isn’t as hard. It seems harmless enough, as long as it doesn’t concern somebody we need to look in the eye the next morning.

When the web pressures the media

The worst part is when the online rumor mill gets intense enough to manipulate the mainstream agenda. In the sexual abuse case I mentioned earlier, media just published that “a mayor” somewhere in Norway was a suspect.

Of course, journalists knew which mayor, they simply elected not to publish that information. Journalists have ethical guidelines helping them remember that there are others than a mayor or a celebrity to keep in mind: The young girl. The mayor’s family. Their loved ones. The political governance of a small community.

Ordinary people don’t have formalized codes of conduct. We aren’t trained to recognize possibly harmful information. The gossip mongering became so intense that the administration in Vågå were forced to confirm that yes, their mayor Rune Øygard was in fact the mayor in question. The online gossip forced the national agenda.

Chastisement by law?

The other mayor in this case, the one who was wrongfully accused, is contemplating a lawsuit against the blogger. Maybe that’s what it takes. Most people don’t realize that what they write – or distribute – might just be libellous. Honestly, most don’t know what libel is.

In our time, freedom of speech is cited as an excuse for the most everyday things. Maybe it’s time for a public campaign on where freedom of speech ends and privacy begins.

In principle, a libel lawsuit concerning distribution of rumors on Facebook, Twitter, or blogs would be really interesting. This not-so-contemplated distribution, the one we think of as harmless, is perhaps the most dangerous kind of gossip-mongering.

We’re not likely to see a lawsuit of this kind anytime soon. So in the meantime, let’s practice: Think first. Think again. Now go ahead and click “like”.

 

 

I do apologize for not blogging as regularly as usual these past few weeks – I’ve been incredibly busy, and my blog has been suffering for it. Thankfully, it looks as if I’ll have just a little more time on my hands in the next few weeks, and I promise to be better for you. :-)

Islands are Facebook crazy: Iceland, Faroe Islands top Nordic Facebook stats

New post in Socialmedianordic.com series Stats on Thursday!

A fun discovery: The Scandinavian Northern European obsession with Facebook is most extreme in the west, and diminishes the further east you live.

Islands at the top

According to Facebook statistics from Socialbakers.com, Iceland has the highest Facebook penetration of the population in Northern Europe – in fact, with two thirds of the population facebooking, Iceland is the third most Facebook-saturated country in the world!

Facebook penetration gets less intense the further east you get in Scandinavia (international penetration ranking in parentheses):

  • 68 % in Iceland (3. place)
  • 60% in Faroe Islands (5. place)
  • 54% in Norway (8. place)
  • 50% in Denmark (15. place)
  • 49% in Sweden (29. place)
  • 39% in Finland (43. place)

Facebook penetration in the Nordic countries, according to Socialbakers.com data, September 2011

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